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Aldo Shoes Complaint - Took my money but order not completed! - aldo shoes
Aldo Shoes Complaint

Aldo Shoes Complaint

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Took my money but order not completed! - aldo shoes


Called Aldo and had a ridiculous wait time of over 40mins. I tried to place an order for the Cezarine pumps but the website told me my order could not be processed. Now i look at my bank account and my card has been charged twice. This is not my first time shopping with Aldo in store but online it is. This is the worst experience i have ever had with any company wanting my business. How do you take money out of my account TWICE but say my order could not be completed. When i called in and waited for forever i was told that sometimes your website has things still showing in stock but they aren't. That makes no sense at all. Please update your website so that customers can have accurate information. I would like an explanation as to why i was charged twice but my order wasn't processed and i would like a guarantee of my refunds so that i can take my business elsewhere where companies are not as shady. i definitely wont recommend your company to anyone i know.


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