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Aldo Shoes Complaint - Aldo - worst online shopping experience - aldo shoes
Aldo Shoes Complaint

Aldo Shoes Complaint


Aldo - worst online shopping experience - aldo shoes

I placed an order on Aldo site right before thanksgiving. I had ordered 2 items for Christmas as gifts. Even after 20 days I hadn't received my order or no notifications. I finally called them since it was just a week away from Christmas and I needed those items for gifts. After 20 mins my call was answered and I was told that my order was canceled and they didn't know why. So the representative placed a new order as those items were still available and promised me to give same price as before and also gave me express delivery. After few mins I received an email which had original prices and also express ship charge. Bi emailed Aldo to clarify. No reply. Next day I received shipment notice for one item and it had sale prices listed so I was relived. I received on shipment within 3 days, but not second item. It has been 3 weeks now and still second item is no where to be found. I called customer and the person said we are still processing ur order. So technically it's been 45 days and they are still processing my order. I asked about not responding my email and she said because we are very behind in our emails. I asked to talk to supervisor and she said they are all very busy and not able to talk. I'm extremely unhappy customer of Aldo at this point.

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