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Aldo Shoes Complaint - Aldo Shoes still owes me money - ALARIA flats is Black Nubuck
Aldo Shoes Complaint

Aldo Shoes Complaint

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Aldo Shoes still owes me money - ALARIA flats is Black Nubuck


I purchased a pair of shoes online October 1st. I wore them around my house a couple times, realized they were never going to be comfortable, so I returned them via UPS on October 17th. Aldo states on their website that they should receive the package within 3-5 business days, then process a refund to my credit card within 5-10 business days. I should have received credit at the latest by November 12th. The date today is December 10th. I still have not recieved my refund. I sent an inquiry via email December 1st, got an automated reply that I would be looked after shortly...and haven't been yet. I have attempted calling their customer support line, but cannot seem to get a real human being on the phone to talk to. Aldo has the most despicable customer service I have ever experienced. They got their product back nearly 2 months ago. This refund is severely overdue and I and outraged.


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