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Aldo Shoes Complaint - Aldo Shoes, Bad Customer Service at it's Worst......
Aldo Shoes Complaint

Aldo Shoes Complaint

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Aldo Shoes, Bad Customer Service at it's Worst......


I recently tried ordering a pair of shoes on Aldo's websites and was unable to...I called the store and was told the shoe the website was advertising was no longer available....I then asked the manager to search for the shoe at another store outside the region in which he found in my size....The shoe however was a return, had been worn and soiled...I still wanted the shoe and Aldo refused to sell it to me....I tried returning a pair of shoes and was told to hold on to them for up to a year because ALDO doesn't give gift cards for returns..in which I went across town to another ALDO and returned the shoes for a gift card....I also tried ordering shoes on line that where on sale through the store ...However on line the shoes where advertised at a much lower price than in the store...The store manager refused to honor the price advertised online..So I went home and tried to order with a gift card and quickly found out that "ALDO" does not take the own gift cards for online purchases, I was also told that merchandise regularly has two different prices online and in store and the store does not have to honor their lower prices....ALDO should really change their name to "OHNO"....I will no longer waste my time or spend my money with such a poorly run company.......


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